Your business knowledge.
A helpful first conversation.
Shape the assistant around your services, FAQs and approved information. Define what it can answer and when a person should take over.
THE MDS CONVERSATION ENGINE
A simple hello.
A smarter path
to business growth.
AI-powered WhatsApp automation that answers questions, captures and qualifies enquiries, and connects the next step to your team.
AI demo · +91 94412 07413Consultation · +91 99089 77719
See the conversation become a workflow YOUR BUSINESS. CONNECTED.
“Hi! I’d like to know more.”
MDS AIUNDERSTAND · RESPOND · CONNECT
QUALIFIED & ORGANISEDA useful next conversation.
CRM + Google Sheets
Human handover built inILLUSTRATIVE WORKFLOW
01Attract02Convert03Automate04Grow
FROM CONVERSATION TO CONNECTION
Follow one enquiry.
See every next step.
Choose a stage or play the walkthrough.
See how the conversation and business record work together.
01 / 07
A conversation begins.
A person starts a WhatsApp conversation from your ad, website or shared number.
Your business assistantExample conversation · no real messages
EXAMPLE LEAD RECORD
- Interest
- Customer enquiries & bookings
- Owner
- Your team
- Next action
- Review enquiry
Illustrative demonstration. No real messages, personal data, CRM writes or appointments are created here.
Experience a real conversation with our AI assistant.Try the AI Assistant
BUILT AROUND HOW YOUR BUSINESS WORKS
More than a reply.
A connected way to work.
Your business knowledge.
Give every enquiry a place to go.
Connect CRM records, Google Sheets, lead routing and appointment requests. Keep the context with the next person.
Explore CRM & SheetsMake follow-up part of the journey.
Plan consent-aware reminders and WhatsApp broadcast campaigns around an agreed audience, purpose and message schedule.
Eligibility, opt-ins, template approvals and messaging costs are reviewed during setup.Keep people in the conversation.
Route complex questions, sensitive enquiries and high-intent opportunities to your team, with the conversation context.
THOUGHTFUL SETUP. CLEAR RESPONSIBILITIES.
Designed for your business.
Ready for your people.
A useful assistant starts with an agreed scope. We map the customer journey, connect the right tools and test the handover before launch.
Automate My Business- 01
Map the conversation
Agree the questions, lead fields, permissions and moments where your team takes over.
- 02
Connect the business
Review your WhatsApp setup, knowledge sources, CRM or Sheets access and scheduling needs.
- 03
Test the real-world exceptions
Check unclear questions, failed integrations and human escalation—not just the happy path.
- 04
Launch with a clear owner
Confirm support responsibilities, ongoing review and setup, platform and messaging costs.
Before we begin
A smarter start.
With fewer unknowns.
A clear scope starts with the right questions.
Talk to MDSCan I use my current WhatsApp number?
We review your existing setup and number eligibility first. Migration or coexistence options depend on your account, platform capabilities and onboarding requirements.
Can the AI answer every customer question?
No. The assistant works within your approved knowledge and agreed scope. Unclear or complex requests need a human handover, which we design and test with your team.
Can you connect our CRM, Google Sheets or booking tools?
We assess available integrations, permissions and subscription requirements. The proposal specifies supported connections, data fields, owners and fallback handling. A booking request is only a confirmed appointment when the scheduling system supports that flow.
How do broadcasts and follow-ups work?
We define the audience, purpose, opt-ins and message rules with you. Broadcasts and follow-ups depend on platform eligibility, applicable template approvals and messaging limits. We do not propose unsolicited bulk messaging.
What is included in the investment?
Scope depends on the conversation, integrations and support needed. Your proposal separates setup and ongoing services from third-party, AI and messaging costs. Pricing and timelines are agreed after discovery.
YOUR NEXT STEP
Let’s turn your next hello
into something useful.
Start with one conversation. Build around the opportunity.